Services provided by the City of Bay City include water, sewer, and garbage and can be connected at the City’s Water Utilities Office. The Water Utilities Office is open from 8:00 a.m. until 5:00 p.m., Monday through Friday. The office is located at 1901 5th Street, Bay City, Texas. Bills may be paid by mail, in person at the Water Utilities office, or by depositing the payment and bill stub in the drop box located at the office.

If you have any questions or would like to arrange a meeting with a representative of the billing office, please call 979-245-2322.

Utility Connection Procedures

To apply for service, new customers will need to show up at the Utility Billing Office located at 1901 5th Street between the hours of 8:00 a.m. and 5:00 p.m., Monday through Friday. Residential customers will need to show a driver’s license or photo identification, make a deposit of $150.00, and give the location for service.

Residential Garbage Collection

Residential garbage service is provided through the use of automated side load trucks on a twice per week basis. Each residence is provided a 96-gallon cart to be placed curbside on the regularly scheduled pickup day.

Carts are for residential waste only, no construction debris, metal, dirt, tree limbs, or hazardous waste are to be placed in the Cart. The lid of the cart must be closed, without debris placed above the rim of the cart.

Residential Large Item and Tree Limb Collection

Once a week, furniture, appliances, brush, tree limbs, and large items (less than six feet in length) will be picked up. Tree limbs and brush must be separated from all other waste so that it may be taken to the chip site to be made into mulch.

Each residence is allowed 6 cubic yards per week of large items. For reference, six cubic yards is approximately the size of a 4-foot wide x 4-foot tall x 10-foot long pile. Arrangements for larger piles may be made by calling the Solid Waste Department, an additional fee will be charged to your water bill for the collection of more than 6 cubic yards. If you have a special request, you may contact the office at 979-323-1107.


As a state with a deregulated electricity industry, having multiple options to choose from can make it difficult to find the best rates and services. For unbiased company comparisons and help choosing the best electric plan for you, visit Power to Choose.


Bay City Gas Company provides natural gas to city residents with homes connected to gas lines. The office is located at 1100 6th Street in Bay City and open from 7:45 a.m. to 4:45 p.m. A deposit will be needed to connect service. You may also call the office at 979-245-2327.